Fractional Customer + Product Success

We co-create with start-ups. 5–20 hours a week to bridge the gap between your product and your customers.  

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Services

We partner with founders who need seasoned leadership without the overhead of full-time hires.

Whether project-based, time-based, or cycle-based, we’ve got you covered. You’ll get experienced operators in your corner. 

  • Design

    Customer Success Programs

    • Programs that drive adoption and expansion
    • Playbooks for renewals, retention, and revenue growth
    • Health scores that surface risk and uncover upsell
    • Scaled programs that increase LTV
  • Dev

    Product Marketing Management

    • Positioning and messaging that resonate
    • GTM planning and campaign execution
    • Customer insight programs that feed product strategy
    • Storytelling that aligns product promise with customer value

Pricing

Start at 5 hours a week. Scale up to 20. Flexible contracts, measurable impact. 

  • 5 hrs/wk

    Perfect for a tactical boost; strategic review
    Request Info
    $100/hr
    • ✓
      Thinking through strategy
    • ✓
      Mentoring team members
    • ✓
      Establishing best practices
  • 10 hrs/wk

    Fractional lead; lightweight execution
    Request Info
    $100/hr
    • ✓
      Creating strategy
    • ✓
      Leading an in-house team
    • ✓
      Co-creating content
  • 20 hrs/wk

    Full-cycle ownership; high-volume execution
    Request Info
    $100/hr
    • ✓
      Executing strategy
    • ✓
      Overhauling playbooks
    • ✓
      Day-to-day execution

Why We Stand Out

  • We co-create

    We partner with you; we don't just parachute in.

  • Subject Matter Experts

    10+ years each in CS and PMM, across SaaS and enterprise. 

  • Operators, not advisors

    We roll up our sleeves and help you execute. 

Who We Are

 We’re ValueStudio, a two-partner shop for founders who want to scale without hiring full-time.

Together, we bridge the gap between what you want your product to do and how customers experience its value. 

  • Nitin Phadnis
    Nitin Phadnis
    Co-Founder and Product Marketing Lead

    Positioning, messaging, and GTM execution. Passionate about helping products land with clarity and impact. 

  • Taz Adamjee
    Taz Adamjee
    Co-Founder and Customer Success Lead

    B2B SaaS customer success. Experienced in building programs that drive adoption, retention, and expansion. 

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